Originated 10 May 2004
1
� Bath Consultancy Group
Some examples:
(ii) Triggering the system�s naturally occurring processes
Example:
Large bureaucracy
Vicious
cycle
Virtuous
cycle
�Two distinct cycles noted: a formal,
bureaucratic cycle which was slow, ineffective and based on
blame, and a highly effective informal cycle based on cross-functional
task groups
�Traced the paths back to find the
trigger that switched the response mechanism from one to the
other
�Worked with the client to find an early
warning system and to use it to set up processes to
short-circuit the �vicious cycle� trigger