IT functions are critical to business
success, however their influence is not always felt at the strategy table early
enough. Even when the IT director has
strong influence, the performance of the IT function is often judged on cost
and down time rather than on the strategic contribution to the business as a
whole.
Changing the relationship with the
business is not helped by the high rates of IT project failure - recent
research with more than 300 project teams has indicated more than 50% of
projects fail to anticipate outcomes in originally planned timeframes. Project teams also reported the top
implementation obstacles were lack of understanding of the need for change and
general resistance to change.
Helping your IT staff work in
partnership with the business and getting the culture of communication right
with stakeholders is critical to success of projects and ultimately business
performance.
What we offer
work in partnership with the business and getting the culture of communication
right We work with companies to address the
following areas:
-
How to
engage a complex stakeholder structure in getting commitment to a new strategy
across the business.
-
How to
address the culture of the function to improve performance and to meet and
raise stakeholders' expectations
-
How to
develop capacity in senior IT leaders to work more fully in partnership with
the business.
-
How to
ensure that the complex change process involved in making systems
implementation such as ERP really work is successful.
The results
We have worked closely with IT
departments to increase their contribution to the business.
In a major investment bank we assisted
the IT leadership team to become more focussed on being value-creating partners
rather than providers of a technical functional service [more]
In a large financial
institution we facilitated and coached IT leaders, managers and staff to change
behaviours and transform their relationship with internal customers and other
stakeholders.
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